This Terms and Conditions document governs the use of Alkira’s (AlkiraSkincare) Online Service (the Service) including shopping and participation in promotions run by Alkira. You can access the Terms and Conditions at any time from the bottom of any page of the site.

Please read our terms and conditions carefully, as making a purchase or becoming a member signifies acceptance of these terms.

Products displayed on the site shopping areas can be purchased using a secure online Visa and MasterCard transaction facility or alternatively via PayPal. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment.

For your own security and peace of mind, we cannot take orders via phone.

If you click on links and banners on alkiraskincare.com.au, that take you to third-party websites, you will be subject to their privacy policies. Alkira cannot be held responsible for the actions of any third-party websites.

Alkira does not hold onto cardholder information. For full information on our privacy and security measures, please visit Privacy and Security. (linked)

When completing a purchase, you will be asked to register as a member of www.alkiraskincare.com.au or checkout as a guest. By registering as a member you will be added to an email database. When you accept these terms and conditions we will automatically subscribe your email address to the Alkira member newsletter. This keeps you updated with new features, offers, promotions and partnerships. You can unsubscribe from this at any time.

By submitting an order, you agree to be bound by these terms and conditions.

Order quantities are restricted to 5 of each product in any one transaction. We reserve the right to cancel orders at any time. Wholesale orders via our website will not be accepted.

All promotions, sales and codes will finish on the specified date according to AEST.

Dispatch and delivery dates are provided as a guide only. We take no responsibility for any failure to deliver products within the expected delivery time.

The customer is responsible for the importation of products into their country and must obey the regulations concerning the customer requirements.

Amendments to orders can be made by contacting Alkira via email or telephone and speaking with someone who will then receive permission to change the order. If an order has already been dispatched we will not be able to exchange the product.

Order must be paid for in full prior to delivery.

Orders can only be placed with alkiraskincare.com.au by persons with capacity to contract who are over the age of 18.

We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of the website.

All material on the website is provided to you without warranties of any kind, including warranties of merchantability and fitness for purpose. We do not warrant that the website or the website server are free of viruses or any other harmful components.

To the extent allowed by law, we exclude all liability to any person for loss or damage of any kind arising from or relating to the use of this website or the materials on this website. Where any law implies a warranty into these terms of use which may not be excluded, then to the extent the law allows us, our liability for breach of the warranty will, at our option, be limited to the supply of the goods or services again or (where applicable) repaired or replaced; or paying the cost of having them supplied again, repaired or replaced.